Search is changing.
For years, businesses have focused on appearing near the top of Google. Now, potential customers are also asking ChatGPT, Google AI Overviews and other AI platforms to recommend companies, compare services and answer questions.
Instead of searching through ten different websites, someone can ask:
“Which web design agency should I use for my recruitment business?”
An AI platform may then produce a complete answer, recommend several agencies and link to the sources it considers relevant.
This creates a new challenge for businesses. It is no longer enough to appear in traditional search results. Your business also needs to be understood, trusted and referenced by AI search platforms.
This is where generative engine optimisation, commonly known as GEO, comes in.
What Is Generative Engine Optimisation?
Generative engine optimisation is the process of improving your website and wider online presence so that AI search platforms can understand, trust and reference your business.
It aims to increase the likelihood of your company appearing within answers generated by platforms such as:
ChatGPT Google AI Overviews Google AI Mode Microsoft Copilot Perplexity Gemini
Traditional SEO focuses primarily on improving where a webpage ranks within search engine results.
GEO focuses on making your business more likely to be mentioned, recommended or cited within an AI-generated answer.
However, GEO should not be treated as a replacement for SEO.
Google’s own guidance states that its generative search features are still supported by its core search ranking and quality systems. Strong technical SEO, useful content and a clear website structure therefore remain fundamental to visibility in both traditional and AI-powered search. e Difference Between SEO and GEO?
SEO and GEO have similar foundations, but they influence different types of search experiences.
SEO GEO Targets traditional search engine rankings Targets AI-generated answers Focuses heavily on keywords and search intent Focuses on questions, context and entities Measures rankings, clicks and organic traffic Measures mentions, citations and AI referrals Attempts to secure a position in search results Attempts to become part of the generated answer Primarily optimises individual webpages Considers the entire online presence of a brand
A successful digital strategy should include both.
SEO helps customers discover your website through Google. GEO increases the likelihood that AI platforms will understand and recommend your business when users ask relevant questions.
Why Is GEO Becoming Important?
People are changing how they search.
Traditional searches are often short:
“Best website agency London”
AI searches tend to be longer and more specific:
“Which UK web design agency has experience building recruitment websites and can also handle SEO and ongoing marketing?”
This allows users to describe exactly what they need. The AI platform then researches the topic, compares available information and produces a tailored response.
ChatGPT Search, for example, can search the web and provide answers containing links to relevant sources. OpenAI also operates OAI-SearchBot, which is specifically used to surface websites within ChatGPT search results. ing in a similar direction through AI Overviews and AI Mode. These features provide generated responses to more detailed searches while linking users to supporting websites. s, this means visibility is no longer determined by a single list of Google results.
Your brand could be discovered through a search result, an AI-generated recommendation, a cited article, a business directory, a review platform or a third-party website.
Is GEO Replacing SEO?
No.
Despite some dramatic claims within the marketing industry, SEO is not disappearing.
AI platforms still need access to reliable information. They need to discover webpages, understand their content and decide which sources are relevant enough to use.
Those processes depend heavily on established SEO principles, including:
Crawlable websites Clear page structures Relevant content Internal linking Authoritative backlinks Accurate business information Fast page performance Mobile usability Strong topical relevance
Google has explicitly stated that businesses do not need special AI markup or unsupported GEO tricks to appear in its generative search features. Its recommendation remains to create unique, useful and reliable content supported by sound technical SEO. ore best understood as an evolution of SEO rather than a completely separate discipline.
How Do AI Search Platforms Choose Which Websites to Reference?
There is no single confirmed formula that applies to every AI platform.
Different systems use different search indexes, retrieval methods and ranking processes. Results may also change depending on how a question is phrased.
However, several consistent factors can improve the likelihood of a business being discovered and understood.
Relevance
Your website must clearly cover the subject being discussed.
A web design agency wanting to appear for recruitment website searches should have detailed content covering recruitment websites, recruitment marketing, job board development and relevant client projects.
A generic page stating that the agency “builds websites for every industry” is unlikely to demonstrate the same level of relevance.
Clarity
AI systems need to understand what your business does, who it serves and why it is credible.
Important information should be written clearly rather than hidden behind vague marketing statements.
Instead of:
“We create transformational digital experiences.”
Use something more specific:
“SDM designs and develops websites for recruitment agencies, professional service firms, charities and growing businesses across the UK.”
The second version gives both search engines and potential customers considerably more useful information.
Authority
AI platforms may consider information from multiple websites when creating an answer.
Consistent references to your company across reputable directories, publications, review websites, social profiles and industry platforms can help establish that your business is a genuine entity.
This does not mean purchasing artificial mentions or generating hundreds of low-quality directory listings. Google specifically warns against chasing inauthentic mentions as a shortcut into generative search. Claims are stronger when they are supported by evidence.
Instead of saying:
“We deliver excellent SEO results.”
A business could publish:
“Our SEO campaign increased organic visibility by 315% and helped generate 18 new client wins within four months.”
Case studies, original data, client outcomes, testimonials and first-hand experience give AI platforms information that cannot be found on every competing website.
Consistency
Your company name, services, location and positioning should remain consistent across your website and external profiles.
Conflicting information makes it more difficult for search engines and AI systems to establish a reliable understanding of your brand.
How to Optimise Your Website for AI Search
There is no button that instantly makes a business appear in ChatGPT or Google AI Overviews.
GEO requires a combination of technical SEO, useful content, brand authority and clear communication.
Here are the most important areas to address.
1. Make Sure Your Website Can Be Crawled
AI platforms cannot reference content they cannot access.
Check that your important pages are not accidentally blocked through your robots.txt file, password protection, incorrect indexing settings or poorly configured JavaScript.
Businesses that want their content to appear within ChatGPT Search should ensure that OAI-SearchBot is permitted to access their public website. OpenAI states that websites blocking this crawler will not be included as sources within ChatGPT search answers, although they may still appear as basic navigational links. should also include:
An XML sitemap Logical internal navigation Indexable service pages Canonical tags Correct redirects Secure HTTPS hosting Fast loading times Mobile-friendly layouts
Technical SEO remains the foundation of both conventional and AI search visibility.
2. Create a Dedicated Page for Each Core Service
Do not attempt to explain every service on a single page.
A digital agency offering web design, SEO, PPC, branding and social media marketing should ideally have a detailed page for each service.
This gives search platforms a clearer understanding of what the business offers and allows each page to target a specific group of searches.
Each service page should explain:
What the service includes Who it is designed for What problems it solves How the process works What makes the company different Relevant examples or results Frequently asked questions The next step for potential customers
Detailed service pages also create stronger destinations for internal links from blogs, case studies and supporting content.
3. Answer the Questions Your Customers Actually Ask
AI search is heavily driven by natural-language questions.
Your content strategy should therefore address the exact questions potential customers ask before making a decision.
For a web design agency, these could include:
How much does a business website cost? How long does a website take to build? Should I use WordPress, Webflow or a bespoke platform? What should be included in a website redesign? How do I choose a web design agency? Does changing my website affect SEO? What is the difference between web design and web development? How can I get my business recommended by ChatGPT?
Each question can become a blog, guide, service-page section or frequently asked question.
The aim is not to repeat a keyword as many times as possible. The aim is to provide the clearest and most useful answer available.
4. Put Clear Answers Near the Top of the Page
Do not force visitors or search platforms to read several paragraphs before reaching the answer.
For informational content, provide a direct explanation near the beginning of the page and then expand on it.
For example:
“Generative engine optimisation is the process of improving a website and brand’s online presence so that AI search platforms can understand, cite and recommend it.”
This gives the reader an immediate answer while the remainder of the article provides supporting detail.
Clear opening definitions can also improve your chances of appearing for question-based searches and featured search experiences.
5. Demonstrate Genuine Experience
Generic AI-generated content is easy to produce and increasingly common.
What is more difficult to replicate is genuine experience.
Strengthen your content with:
Original client results Screenshots Project examples Expert commentary Before-and-after comparisons Lessons from completed campaigns Named authors Specific processes Original research Honest limitations
Google recommends creating content that demonstrates first-hand expertise and leaves the reader feeling that they have learned enough to achieve their goal. cle written from genuine experience is more valuable than ten generic articles repeating information already available elsewhere.
6. Build Topic Clusters
Publishing unrelated blogs makes it difficult to establish authority around a particular subject.
Instead, build groups of connected content around the services you want to promote.
For example, an SEO topic cluster could include:
What is SEO? What is generative engine optimisation? How to rank in ChatGPT How Google AI Overviews affect businesses Technical SEO checklist Local SEO guide How long SEO takes How much SEO costs Common SEO mistakes SEO versus PPC
These pages should link to one another naturally.
This helps users explore related information and gives search platforms a clearer understanding of the subjects your website covers.
7. Strengthen Your Brand Signals
AI visibility is not limited to your own website.
Search for your company name and review what appears.
Your business should have accurate and consistent information across relevant platforms, including:
Google Business Profile LinkedIn Companies House Industry directories Review websites Social media profiles Partner websites Client case studies Trade publications Local business listings
The objective is to create a clear and verifiable online footprint.
A platform should be able to understand that your business exists, what it offers, who operates it and whether other organisations recognise it.
8. Use Structured Data Correctly
Structured data provides search engines with additional context about the information displayed on a page.
Relevant structured data may include:
Organisation LocalBusiness Service Article BreadcrumbList Person Product Review
Structured data must accurately represent the visible content on the page. It should not be used to make claims that users cannot see or verify.
It also does not guarantee inclusion within AI-generated answers. Its role is to help platforms interpret your website more accurately as part of a wider SEO strategy.
9. Keep Important Content Updated
Outdated information can reduce the usefulness and credibility of a page.
Regularly review content that includes:
Prices Statistics Platform features Regulations Software recommendations Industry trends Service information Team members Contact information
Do not change the date on an article without making meaningful improvements.
Instead, review the content properly, replace outdated information, add new examples and confirm that all recommendations remain accurate.
10. Track Traffic From AI Platforms
AI visibility should be measured rather than guessed.
OpenAI adds a utm_source=chatgpt.com parameter to referral links from ChatGPT, allowing website owners to identify ChatGPT traffic within analytics platforms. ould monitor:
Referral traffic from ChatGPT and other AI platforms Leads generated from AI referrals Branded search growth Organic rankings Search impressions Pages receiving AI traffic AI mentions for important questions Conversion rates from AI visitors
AI traffic may initially represent a small percentage of total website visits, but visitors arriving through detailed AI recommendations can have strong commercial intent.
Common GEO Mistakes to Avoid
As interest in AI search grows, so does the amount of questionable advice surrounding it.
Common mistakes include:
Creating hundreds of generic AI blogs
Publishing large quantities of low-value content will not automatically improve visibility.
Google warns that using AI to produce pages at scale without adding meaningful value may breach its spam policies. n unsupported GEO hacks
There is currently no secret file, paragraph structure or piece of code that guarantees inclusion within an AI answer.
Google has specifically stated that an llms.txt file is not required for visibility within its generative search features. traditional SEO
A website with poor technical SEO, thin service pages and no authority is unlikely to solve its visibility problems through GEO alone.
Making claims without evidence
Statements such as “industry-leading”, “award-winning” or “the best” should be supported with proof wherever possible.
Measuring mentions without measuring business results
Being mentioned by an AI platform may look impressive, but visibility only has commercial value when it contributes to enquiries, sales, subscriptions or another meaningful objective.
How Long Does GEO Take?
There is no fixed timeframe.
Results depend on:
Your existing website authority Technical website quality Competition Current content Brand recognition The number of relevant external references How frequently platforms crawl your website The questions your customers ask
Established businesses with strong websites may begin seeing AI referral traffic relatively quickly.
New businesses or websites with limited content will usually need to strengthen their technical SEO, service pages, supporting content and brand presence first.
GEO should be approached as an ongoing visibility strategy rather than a one-off task.
Frequently Asked Questions What does GEO stand for in marketing?
GEO stands for generative engine optimisation. It describes the process of improving a brand’s visibility within answers generated by AI search platforms.
Is GEO the same as SEO?
No, but they are closely connected. SEO focuses primarily on traditional search visibility, while GEO considers how businesses appear within AI-generated answers. Strong SEO foundations support both.
Can a business rank in ChatGPT?
ChatGPT does not use a simple public ranking system like a conventional search engine results page. However, businesses can improve their chances of being discovered by publishing accessible, relevant and authoritative information that ChatGPT Search can retrieve and cite.
Does schema markup improve GEO?
Schema markup can help search platforms understand a website, but it does not guarantee that a business will be cited or recommended.
Do I need an llms.txt file?
Google has confirmed that an llms.txt file is not required to appear within its search or generative AI features. Businesses should prioritise crawlability, useful content and established SEO best practices instead. check whether ChatGPT sends visitors to my website?
OpenAI includes tracking information within referral links from ChatGPT Search. This traffic can be reviewed within platforms such as Google Analytics.
The Future of Search Is Already Here
AI search is not something businesses should ignore until a later date.
Customers are already using AI platforms to research services, compare providers, find products and make decisions.
However, businesses should avoid abandoning proven SEO strategies in pursuit of the latest marketing trend.
The strongest approach combines:
Technical SEO Well-structured service pages Helpful expert content Strong brand authority Consistent business information Genuine third-party recognition Clear performance measurement
Businesses that provide accurate, useful and distinctive information will be better positioned across both traditional search and AI-generated experiences.
Improve Your Visibility Across Google and AI Search
SDM helps businesses improve their digital presence through website design, development, SEO and content strategy.
We can review how search engines and AI platforms currently understand your business, identify gaps within your website and create a practical strategy for improving your online visibility.
Book a discovery call with SDM to discuss your website, SEO and AI search strategy.
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